Domestic Order:
EXCHANGES
We, @Girly colours are committed to design and manufacture products of best quality and fit.
However, if in case the product doesn’t fit your size, we are happy to help you with a hassle-free exchange process.
All you need to do is to initiate an exchange request through our website with the subjected order number within 7 days from the date of delivery of your order.
Exchange eligibility: The product(s) requested for exchange should in resalable condition. It should not be used, washed, worn and must be returned with intact tags and original packaging.
Items must also have all tags and labels intact. Customers can request returns for manufacturing defects, incorrect sizes.
Steps to initiate Exchange process through website:
– Go to Return/Exchange Portal available at the bottom of the website page.
– Enter your Order Number and Email ID/Zip Code/Contact Number. Click on ‘Find My Order’ to go to next page.
– Choose the products that you wish to exchange along with the required new size and complete the process.
– Our team will review your exchange request within 24-48 hours and will share further details with you through email or call. Alternatively, you can contact us through E-mail at Services@girlycolours.in or contact +91 8248795211
– The team will arrange the reverse pickup on your shipping address mentioned in the order details. Handover the package to the assigned pickup agent and make sure to collect the pickup receipt from the agent.
– The requested size will be dispatched to you, once we receive the previous shipment which is returned for exchange.
